Unblu Rethink customer relationships
While a large branch network seemed indispensable for many people for a long time, digitization now offers a great deal of potential for saving costs and increasing efficiency. But one thing must never suffer: the relationship with your customers. For this reason, you need modern digital solutions that put the development and expansion of relationships first. And give your advisors the necessary tools to lead them personally, professionally and efficiently to the conclusion of a contract.
The solutions from our digitization specialist Unblu offer exactly that. A modular system of smart, digital solutions that enable you to greet your customers in hybrid branches, advise them via a secure meeting system and accompany them seamlessly thanks to an integrated conversation solution. Finally, a solution that benefits everyone!
The benefits for you with Unblu solutions
Holistic
Profitable
Customer-friendly
Integrated
Secure
Personal
« We organized it so that agents take traditional video calls, phone calls and live chat. We saw a very smooth transfer of in-branch tasks to our digital service, and the new design is better accepted by customers because digital components have been added. »
Dr André Bodmer, Head of Customer Center | Corporate Developer at Valiant
Seamlessly close to customers The options for you with Unblu
The secure meeting solution from Unblu Meet – digital meetings with complete security
No one should overhear conversations in private – even if they take place online. Unblu Meet makes sure of that. Discover the versatile communication platform from our digitization specialist now. Tools such as co-browsing and video calls enable you to lead your customers seamlessly through a wide range of advisory topics to the conclusion of a contract. Securely.
The secure meeting solution from Unblu Meet – digital meetings with complete security
Open hybrid branches with Unblu Branch The best of both worlds combined
Even though trips to a branch are becoming less and less frequent, physical locations continue to play an important role in customer care and loyalty. So it’s time for a modern branch concept that saves costs while offering the best customer service. Discover the hybrid branch solution Branch from Unblu, our digitization specialist: this is how branches will work in the future.
Customer communication with Unblu Spark The secure omnichannel solution for financial service providers
Would your customer service team like to have more time for customer care, upselling and advice? Unblu Spark from our digitization specialist is the solution. In future, your simple enquiries will be handled by an AI-based chatbot, the system will automatically recommend suitable products, and switching between different platforms will be seamless. This creates the perfect omnichannel experience for your customers. While you use the freed-up capacity to cultivate real relationships and maximize your conversion.
Customer communication with Unblu Spark The secure omnichannel solution for financial service providers
Would your customer service team like to have more time for customer care, upselling and advice? Unblu Spark from our digitization specialist is the solution. In future, your simple enquiries will be handled by an AI-based chatbot, the system will automatically recommend suitable products, and switching between different platforms will be seamless. This creates the perfect omnichannel experience for your customers. While you use the freed-up capacity to cultivate real relationships and maximize your conversion.
Are you interested in Unblu?
We’d be happy to send you more information about the options, applications and customer experiences via e-mail.
Digital Business Contact We will be happy to help you.
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Our address
Post CH Communication Ltd
Digital Business
Wankdorfallee 4
3030 Berne
Switzerland
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