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Unblu Rethink customer relationships

While a large branch network seemed indispensable for many people for a long time, digitization now offers a great deal of potential for saving costs and increasing efficiency. But one thing must never suffer: the relationship with your customers. For this reason, you need modern digital solutions that put the development and expansion of relationships first. And give your advisors the necessary tools to lead them personally, professionally and efficiently to the conclusion of a contract.

The solutions from our digitization specialist Unblu offer exactly that. A modular system of smart, digital solutions that enable you to greet your customers in hybrid branches, advise them via a secure meeting system and accompany them seamlessly thanks to an integrated conversation solution. Finally, a solution that benefits everyone!

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The benefits for you with Unblu solutions

Holistic

Holistic

create a unique customer experience from customer acquisition through to customer retention and upselling with maximum flexibility and scalability.
Profitable

Profitable

reduced media discontinuities and an optimized customer journey lead to more contracts, upselling potential and more satisfied customers overall.
Customer-friendly

Customer-friendly

your customers appreciate the shorter waiting times, longer opening hours (Unblu Branch) and the intuitive operation of Unblu’s digital services.
Integrated

Integrated

different digital tools can be combined into a single customer journey. Unblu has numerous interfaces to common products and is always easy to use.
Secure

Secure

Unblu solutions are hosted in Europe on their own media server to ensure that EU data remains within the EU.
Personal

Personal

personal contact with your customer service team is still very important. It simply becomes more efficient.
« We organized it so that agents take traditional video calls, phone calls and live chat. We saw a very smooth transfer of in-branch tasks to our digital service, and the new design is better accepted by customers because digital components have been added. »
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Dr André Bodmer, Head of Customer Center | Corporate Developer at Valiant

Seamlessly close to customers The options for you with Unblu

The secure meeting solution from Unblu Meet – digital meetings with complete security

No one should overhear conversations in private – even if they take place online. Unblu Meet makes sure of that. Discover the versatile communication platform from our digitization specialist now. Tools such as co-browsing and video calls enable you to lead your customers seamlessly through a wide range of advisory topics to the conclusion of a contract. Securely.

A woman uses the secure meeting solution Meet from Unblu
A woman uses the secure meeting solution Meet from Unblu

The secure meeting solution from Unblu Meet – digital meetings with complete security

No one should overhear conversations in private – even if they take place online. Unblu Meet makes sure of that. Discover the versatile communication platform from our digitization specialist now. Tools such as co-browsing and video calls enable you to lead your customers seamlessly through a wide range of advisory topics to the conclusion of a contract. Securely.
Hybrid branch with Unblu Branch in Nyon

Open hybrid branches with Unblu Branch The best of both worlds combined

Even though trips to a branch are becoming less and less frequent, physical locations continue to play an important role in customer care and loyalty. So it’s time for a modern branch concept that saves costs while offering the best customer service. Discover the hybrid branch solution Branch from Unblu, our digitization specialist: this is how branches will work in the future.

Customer communication with Unblu Spark The secure omnichannel solution for financial service providers

Would your customer service team like to have more time for customer care, upselling and advice? Unblu Spark from our digitization specialist is the solution. In future, your simple enquiries will be handled by an AI-based chatbot, the system will automatically recommend suitable products, and switching between different platforms will be seamless. This creates the perfect omnichannel experience for your customers. While you use the freed-up capacity to cultivate real relationships and maximize your conversion.

A young man uses Spark on a mobile to communicate with a financial service provider
A young man uses Spark on a mobile to communicate with a financial service provider

Customer communication with Unblu Spark The secure omnichannel solution for financial service providers

Would your customer service team like to have more time for customer care, upselling and advice? Unblu Spark from our digitization specialist is the solution. In future, your simple enquiries will be handled by an AI-based chatbot, the system will automatically recommend suitable products, and switching between different platforms will be seamless. This creates the perfect omnichannel experience for your customers. While you use the freed-up capacity to cultivate real relationships and maximize your conversion.

Unblu for every purpose Product variants and more information

Are you interested in Unblu?

We’d be happy to send you more information about the options, applications and customer experiences via e-mail.

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Digital Business Contact We will be happy to help you.

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    Post CH Communication Ltd
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    Wankdorfallee 4
    3030 Berne
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