Skip to content

Added value for you Digitization with relevant benefits

Benefit: Networking Smart interaction and communication via digitization

Being able to exchange data quickly and securely is more important than ever. That’s how you improve customer proximity. This helps you take advantage of business opportunities faster. And enables you to work more flexibly in the team.

 

No matter where, no matter when: holistic digitization solutions from Swiss Post give you a decisive edge when it comes to interaction and communication.

GettyImages-687924480

Digital communication works

1032

52 %

of Swiss companies are experiencing increased competitiveness through modern services.*

 

*Source: Beck, Plekhanov, Wörter (2020) / Analyse der Digitalisierung in der Schweizer Wirtschaft (Analysis of Digitization in the Swiss economy)

1040

75 %

of consumers expect cross-channel, consistent, communication digitally,“analogue” and physically on-site.*

 

*Source: SF Research, 2022

2089

73 %

of Swiss companies benefit from digital technologies for their business model.*

 

*Source: EY, 2019

Digital end-to-end communication A use case

In insurance consulting, media disruptions are commonplace these days: an on-site appointment, an e-mail offer, a clarification phone call, a returned signed document. And maybe even manual transfer to the insurer’s database.
 
Holistic solutions put an end to this. Consultation, offer, signature, conclusion – everything happens on site or virtually. It’s more convenient, easier and above all, an all-round positive customer experience.
GettyImages-1166413488_CMYK
GettyImages-1166413488_CMYK

Digital end-to-end communication A use case

In insurance consulting, media disruptions are commonplace these days: an on-site appointment, an e-mail offer, a clarification phone call, a returned signed document. And maybe even manual transfer to the insurer’s database.
 
Holistic solutions put an end to this. Consultation, offer, signature, conclusion – everything happens on site or virtually. It’s more convenient, easier and above all, an all-round positive customer experience.
One interface for all your communication.

The ePost communication platform Fit for the future in the omnichannel environment

One interface for all your communication: use the ePost communication platform. This will enable you to send and receive consignments automatically via the appropriate channel in future.

Send secure and recognized e-mails Exchange sensitive data electronically with ease: using IncaMail

E-mail? But secure. IncaMail makes secure e-mailing simple, whether you’re sending individual or bulk mailings.
teaser_incamail
teaser_incamail

Send secure and recognized e-mails Exchange sensitive data electronically with ease: using IncaMail

E-mail? But secure. IncaMail makes secure e-mailing simple, whether you’re sending individual or bulk mailings.
Customer service employee benefits from Unblu solutions

Unblu: redefining digital proximity to customers Strengthen your customer relationships with smart solutions

Unblu combines technology with personality in customer care. These innovative solutions allow you to strengthen your relationship with your customers while maximizing your efficiency and expertise. Personal. Digital. Successful.

“The key to a digital company” Whitepaper on efficient omnichannel communication

Read a brief summary on:

  • What digitization means for customer communication
  • How customer needs are changing
  • What the path to efficient omnichannel communication could look like

Digital Business contact We would be happy to help you.

  • 1001

    Write to us

    Send us your query
    Contact form
  • 2006

    Newsletter

    Stay up to date
    Subscribe now
  • 8005

    Swiss Post on LinkedIn

    Visit us on LinkedIn
    LinkedIn
  • 3138

    Our address

    Post CH Communication Ltd
    Digital Business
    Wankdorfallee 4
    3030 Berne
    Switzerland

This might also interest you

Digitization solutions for companies

Digitization solutions for companies

From smart networking to digital process optimization: discover the simple and secure digital solutions that give you more time for your core tasks and reduce carbon emissions and costs.

Find out more
Digitize your company securely

Digitize your company securely

Digitization opens up huge opportunities. But also presents challenges. And potential for cyberattacks. Learn how secure technologies enable customer-centered, efficient and connected communication.

Find out more
Digital business put to the test

Digital business put to the test

Discover various use cases and references from the field of digital business. Find out how you and your company can benefit from our digital solutions.

Find out more