Conclude contracts quickly and without media disruption Thanks to the SwissID Sign signature solution

Digital service with media disruption

Through the ePost App, KLARA enables its customers − for example, insurance providers offering property insurance products − to open business relationships with their own end customers directly via app. Previously, the customer’s handwritten signature was required to sign the contract. This meant that each contract had to be sent by post or via e-mail.

Contracts concluded more easily and quickly

To resolve this issue, KLARA needed a signature solution that could be integrated easily into its existing workflow. The goal was to avoid media disruptions and enable contracts to be signed even more quickly. An additional aim was to reduce the administrative workload for KLARA’s customers and, in turn, their end customers.

KLARA has integrated the simple electronic signature (SES) from data security specialist SwissSign into the ePost App conveniently via a REST-API. This enables end customers, such as insurance providers’ customers, to sign contracts with ease via the swipe function. End customers who are asked for a signature will not be required to pay any costs. Billing is settled monthly by invoice to the signature provider KLARA.