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Diartis AG: introduction of KLIBnet for Wattwil’s social services Introduction of the KLIBnet software to drive forward the digitization of Wattwil’s social services.

Social services in Switzerland are flooded with administrative work. This leaves them with little time for customer care. With the introduction of the KLIBnet software, processes are being optimized and digitized to create more time for supporting customers.  

Diartis AG’s aim is to optimize processes and digitization alongside its clientele, allowing staff more time for their customer care work. 

Diartis AG is optimizing social services processes with the help of KLIBnet and is driving digitization forward.

Background

In 2020, Wattwil’s social services, led by Robin Bannwart, introduced new software for social assistance, professional support, alimony and asylum. The requirement was user-friendly software that could be learned and used quickly. Another requirement was that it should be possible to digitize social services using this software. 

The solution

KLIBnet is the software for social welfare, professional assistance, alimony and asylum processes. KLIBnet is also used by agencies that offer voluntary counselling, such as counselling for children, youth and family, marriage, education, victims or addicts, etc. Wattwil’s social services opted for KLIBnet and seamlessly introduced the software to the service. 

« Diartis AG switched programs with professionalism, on time and with a whole lot of expertise. Thanks to good consultation and careful planning, there were hardly any hiccups, and when there were, they were resolved quickly and reliably. I would highly recommend both KLIBnet and the Diartis team when switching programs. »

Robin Bannwart, Head of Wattwil Social Services

Features and benefits

  • KLIBnet models all the processes of the social services in a database.
  • The simple and user-friendly interface makes it easy to introduce new staff to the system.
  • KLIBnet has a modular structure and is defined by means of authorizations. This makes it possible to customize KLIBnet for individual staff.
  • KLIBnet allows services to be completely digitized.
  • With 80 employees and 400 KLIBnet customers, Diartis AG has solid expertise that is constantly being expanded. 
Mehr über Diartis

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