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One interface – all channels How your public authority can benefit from the ePost communication platform

Whether by letter, e-mail, app or on social media – modern public authorities today use a wide mix of channels to communicate with the public and other stakeholders. This offers many advantages: shorter response times, direct communication, and resource and cost savings. But this wide variety of communication options and the related processes also risks becoming confusing, inefficient and error-prone.

The solution for this is provided by the ePost communication platform and its centralized ePost oneAPI interface for all written communication processes. To put it simply: if you use ePost oneAPI in the future, you will be able to distribute all official notifications automatically to the most important channels and platforms. This means that everyone receives information via their preferred method – transparently, efficiently and securely.

Your public authority communicates easily via various channels with the ePost communication platform

The advantages for you with the ePost communication platform

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Omnichannel-Fitness

The smart ePost OneAPI interface ensures that you can meet current and future recipient requirements individually.

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Higher productivity

With the ePost communication platform, you can work more flexibly and from any location, making it easier for your team to carry out routine tasks.

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Less effort, lower costs

Unit costs are reduced thanks to excellent input and output processes, bundled order processing and resource savings.


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Maximum data security

We constantly optimize security in the interfaces to ensure your communication remains encrypted and protected throughout.

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More sustainability

Your business partners can switch to digital delivery at any time. This helps you to save paper and CO2.





Process incoming business mail automatically and efficiently

Intelligent processing of standard processes Smart input for lower postal effort

Make processing your letters as easy as handling e-mails. Scanning and work planning organization are carried out automatically. A bundled input channel reduces the workload for your public authority’s internal postal service. Using the ePost communication platform, you can concentrate on efficient digital processing, reduce administrative workload and create more time for your public authority’s core tasks.

Bulk mailing of the «fit for the future» brand Smart output in the omnichannel age

The ePost communication platform helps your public authority to increase the efficiency of its printing and mailing departments. How? By using Swiss Post’s resources automatically and in an integrated way to save on costs for print products thanks to bundled printing and mailing processes. The best part is that no additional investments are required for your public authority! You can also optimize your shipping volumes, because you send only what is actually needed. Residents who prefer digital delivery receive the same information securely and traceably via digital media, either by e-mail or via the smart ePost application.

Bulk and digital mailing fully integrated and intelligently managed in public authorities
Bulk and digital mailing fully integrated and intelligently managed in public authorities

Bulk mailing of the «fit for the future» brand Smart output in the omnichannel age

The ePost communication platform helps your public authority to increase the efficiency of its printing and mailing departments. How? By using Swiss Post’s resources automatically and in an integrated way to save on costs for print products thanks to bundled printing and mailing processes. The best part is that no additional investments are required for your public authority! You can also optimize your shipping volumes, because you send only what is actually needed. Residents who prefer digital delivery receive the same information securely and traceably via digital media, either by e-mail or via the smart ePost application.

Flexible and location-independent – that’s how mail from public authorities works today

Flexible mailing from anywhere Smart Print & Send

Do you want to send your public authority mail from anywhere without going to the post office? Or send up to 5,000 letters in one go with a single click of the mouse? The ePost communication platform enables your public authority to start, manage and monitor all postal processes, wherever you are. This can be done when working from home, in the office or on the go. Another benefit is that you need fewer printers, fewer consumables and less space.

Background and more information

Are you interested in ePost communication platform?

We’d be happy to send you more information about the options, applications and customer experiences via e-mail.

E-Government contact We would be happy to help you.

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    Post CH Communication Ltd
    Digital Business
    Wankdorfallee 4
    3030 Berne
    Switzerland