Improved flexibility and cost savings thanks to IncaMail Kärcher optimizes its payslip process

High innovativeness

Alfred Kärcher GmbH & Co. KG is the world’s leading provider of cleaning technology. Kärcher cleaning devices combine functionality, user-friendliness and a sophisticated appearance. Innovation and striving for a better solution are characteristics of the company and are proven again and again by patents and awards from renowned institutions. Kärcher makes the difference! Not only with top performance levels for customers. As a reliable family-run business, Kärcher is also one of the most attractive employers in the branch. There are currently more than 12,000 employees working in 65 countries to ensure the company’s success.

Focus on digitisation

In the last year Kärcher has focused on digitisation in particular. As well as the development of digital service products, internal processes have also been simplified and optimised – for example the handling and delivery of pay slips. At Kärcher, in addition to an SAP ESS portal, the classic way has been used so far: the pay slips were generated in SAP, produced by in-house printers and then distributed to the employees via the management. The printers and enveloping machines became more prone to failure over time and the monthly payroll run took more and more time. The employees in the human resources department often needed up to three days to monitor the sensitive areas. “It was clear that we need a more cost-effective and more efficient solution that enables all employees to securely receive their pay slips digitally, including those without direct access to the SAP ESS portal,” explains Gerd Hirth, Head of HR Payroll, Administration & Mailing Office at Kärcher.

Flexible solution for all employees

With the integration of the IncaMail module smahrt-eDoc in SAP HCM by KWP team GmbH and by outsourcing the printing to the printing centre of Swiss Post Solutions in Dettingen, the cooperation of Swiss Post covers all requirements from a single source. These two important steps were able to be carried out in just two days. With the new solution, all users who do not have access to the SAP ESS portal are filtered in SAP HCM via the eDoc interface and, if they want, receive their electronically bundled documents as a secure IncaMail or as a printed product by post. Printing, putting the documents in envelopes and dispatch control are carried out entirely by Swiss Post Solutions.

E-mails are delivered securely and verifiably directly from SAP HCM with IncaMail. Thanks to the patented procedure, the sensitive payroll documents are not stored anywhere temporarily and are sent directly to the existing e-mail addresses of the employees.