Skip to content

Security vaccination for your e-mails IncaMail in the healthcare sector

To coordinate healthcare provision, a large number of documents need to be sent – from medical results to service invoices. Doing so by e-mail rather than by letter is faster, more practical and less expensive for all parties involved. But unfortunately, it is not without risks. Trust is a valuable asset, especially when it comes to important healthcare data. Normal e-mails are not protected effectively against unauthorized access, nor do they meet the data security requirements in place in the EU (GDPR) and Switzerland (FADP). 

The remedy? IncaMail. With Swiss Post’s e-mail encryption service, you can send documents securely and verifiably to any recipient. All directly from your usual e-mail client or business software. Quick to implement, easy to use and legally compliant.

IncaMail for your needs Product variants and more information

Product variants and more information

The advantages for you with IncaMail

Simple

Simple

You can use IncaMail to send e-mails directly from an existing e-mail client (e.g. Outlook) or from business software (e.g. SAP). This saves valuable time.
Secure

Secure

IncaMail encrypts all data. In this way, IncaMail protects against data loss, improper manipulation and unauthorized access. Third parties have no means of reading the content of messages.
Data protection compliant

Data protection compliant

IncaMail meets all EU and Swiss compliance requirements. This ensures that data is exchanged in compliance with data protection regulations.
Verifiable

Verifiable

Swiss Post documents and seamlessly verifies the sending and receipt of IncaMail messages.
Recognized

Recognized

IncaMail is recognized as a secure delivery platform by the Swiss Federal Department of Justice and Police (FDJP). IncaMail is compatible with all federally approved delivery platforms.
Efficient

Efficient

IncaMail improves the efficiency of workflows and processes. That means more speed when coordinating care provision and less administrative work.

Simple, secure, legally compliant More possibilities with IncaMail

The challenge of FADP and GDPR

The challenge of FADP and GDPR Avoid data protection risks

Normal e-mails are not only insufficiently protected, they also fail to meet the requirements of the Federal Act on Data Protection. Under Switzerland’s Federal Act on Data Protection, all personal data relating to an identified or identifiable person must be protected. This includes a person’s first name and last name – not to mention their healthcare data. Protecting personal data from unauthorized access is therefore an obligation. Sending this kind of data via e-mail in an unprotected format risks incurring heavy fines. In the EU in particular, GDPR violations are punished rigorously.

Fits into your infrastructure Easily integrated, simply secure

IncaMail can be integrated into existing e-mail clients (e.g. Outlook and Office 365). It can also be linked to business software such as SAP and Abacus. You can use IncaMail to send messages from your usual software environment with a single click. Messages can be received at all recipient addresses worldwide and on any device, whether desktop, laptop, tablet or smartphone. IncaMail is a user-friendly, intuitive tool for efficient work practices.

Fits into your infrastructure
Fits into your infrastructure

Fits into your infrastructure Easily integrated, simply secure

IncaMail can be integrated into existing e-mail clients (e.g. Outlook and Office 365). It can also be linked to business software such as SAP and Abacus. You can use IncaMail to send messages from your usual software environment with a single click. Messages can be received at all recipient addresses worldwide and on any device, whether desktop, laptop, tablet or smartphone. IncaMail is a user-friendly, intuitive tool for efficient work practices.

Free Large File Transfer up to 1 GB

Free Large File Transfer up to 1 GB

You can use IncaMail “Large File Transfer” (LFT) to send large data volumes of up to 1 gigabyte from your e-mail client absolutely securely and without additional costs. IncaMail saves the data in encrypted form and sends the recipient an IncaMail message with a download link. The recipient can then use this link to download the files securely. IncaMail saves the files for a maximum of seven days. After that, they are permanently deleted. Sending large volumes of data has never been so easy.

For more information about sending large files, see

Questions about IncaMail? We will be happy to help.

  • 3073

    Give us a call

    Switzerland & international
    +41 848 000 414

    CHF 0.08/min. from landline
    phones within Switzerland

    Germany
    0951 6029 79 98

    Local rate

  • 1001

    Write to us

    Send us your query directly online
    Contact form
  • 3135

    Online help

    Consult FAQs via the convenient online help
    Online help
  • 3138

    Our address

    Post CH Communication Ltd
    IncaMail
    Wankdorfallee 4
    3030 Berne
    Switzerland

This might also interest you

Digitizing health securely

Digitizing health securely

Sensitive patient data needs to be protected. Discover our secure digitization solutions for the trustworthy transmission of health information now.

Find out more
The impact of Digital Health

The impact of Digital Health

Modern solutions for seamless collaboration are key to the healthcare of the future. Find out now what opportunities Digital Health offers you.

Find out more
Thinking holistically about health

Thinking holistically about health

From seamless networking to digital process optimization: discover innovative solutions and digital services that give you more time for your core tasks.

Find out more