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The electronic patient record for Switzerland At the heart of digital healthcare – today and tomorrow

What is the electronic patient record (EPR)? What are the advantages for healthcare facilities and citizens? And how is it accessed? Find answers here.

The EPR is the Swiss Post digital platform that allows everyone in Switzerland to store, manage and share their health data securely. It enables the exchange of information between the various healthcare professionals involved in treatment.

The EPR has the potential to form the foundation of a modern and networked healthcare system. Information relevant to treatment only needs to be entered once. This simplifies processes and improves the quality of medical care. Swiss Post wants to consolidate the digital transformation in the healthcare sector by providing a secure technical EPR infrastructure from Switzerland.

With a clear focus on networking, user-friendliness and everyday use cases, the EPR can evolve into the core of a patient-centered healthcare ecosystem.

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Researchers in the laboratory with digital DNA representation as a symbol for secure health data.

The Post E-Health platform A secure basis for health data

The Post E-Health platform offers a secure and user-friendly environment in which health data can be managed and exchanged more easily, for example, with doctors and hospitals.

 

As the leading EPR provider, Swiss Post is continuing to refine its range of services and introducing a new technical platform. This will enable Swiss Post to provide new functionalities to the reference communities more quickly in future and integrate them more easily into the EPR environment in hospitals and other healthcare facilities. It will also improve ease of use. The solution is being developed and operated in Switzerland.

What use cases does the EPR offer? Functions that create added value

The Post E-Health platform enables easy integration of a wide range of use cases in combination with the EPR. For example, the vaccination module allows vaccinations to be entered, stored and verified digitally.

 

Future functions such as e-medication, the electronic emergency passport and the e-health record for children will make the EPR even more useful for healthcare provision.

Doctor looking at X-ray image on tablet, in the background a team is performing an operation.
A nurse in blue work clothes with a stethoscope on her neck is working on a laptop in a bright, friendly environment.

Access points that fit into everyday life App, web or system integration

Specialists can connect their system directly to Swiss Post’s EPR platform, reducing duplication and making day-to-day work more efficient. Alternatively, access through a web portal is also possible.

 

In addition to the web portal, there is also a user-friendly app for citizens, giving them access to their health data anytime and anywhere.

What are the advantages of the new Post E-Health platform?

User-friendliness

User friendliness

The Post E-Health platform offers citizens and healthcare professionals greatly improved user-friendliness. Feedback from its use in practice is actively incorporated into the ongoing development process.
Simple integration

Easy integration

The new platform solution enables easy connection to existing and new systems. There are no additional costs for existing customers.

New services

New services

Swiss Post can offer EPR providers new functions and services more quickly, benefiting members of the reference communities, healthcare facilities and citizens.

Data security

Data security

All health data in the EPR is secure and meets the highest data protection requirements. The data is stored in Switzerland.
Fits into your infrastructure

Fits into your infrastructure Simply integrated, simply secure

IncaMail can be integrated into existing mail clients (e.g. Outlook and Office365). It can also be linked to business software such as SAP or Abacus. With IncaMail, messages can be sent from the familiar environment with just one click. It works for all recipient addresses worldwide and on any end device, whether desktop, laptop, tablet or smartphone. IncaMail is a user-friendly, intuitive tool for efficient work.

Our partner Collaboration as a key success factor

Logo Trifork AG - partner company of Swiss Post in the field of digital health.

Trifork AG

This internationally established company for digital health solutions has been operating in this area for over 20 years. Founded in Denmark, with headquarters and branches in Switzerland, the company has developed national solutions for patients and healthcare professionals such as the Danish medication card (FMK) and the Danish immunization register.

Our customers Success thanks to partnership-based cooperation

Logo of Swiss Post Sanela Health AG - the contact for digital health services in Switzerland for the electronic patient record (EPR).

Operating company Post Sanela Health Ltd

Giving citizens the key to their health data and providing service providers with a...

Logo Mon Dossier Santé - EPD provider in the canton of Neuchâtel based on the Post E-Health platform.

Mon Dossier Santé

The canton and the health professionals of Neuchâtel are working together on the realization of the...

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