Cuore – the Swiss health platform For better coordination of care
Digital, networked – and above all patient-oriented: “Cuore – the Swiss healthcare platform” is the next step on the road to the healthcare of the future. Developed by Swiss Post, made for service providers and patients alike: with various services for networking and easy communication of treatment-relevant data. As safe as it is uncomplicated – for better, simpler care coordination with added value for everyone.
Cuore – the solution at a glance The heart of digital networking in healthcare
Service providers such as medical practices, hospitals or rehabilitation facilities are able to save resources – and can better concentrate on patient care.
- What is Cuore?
Cuore is a neutral platform for networking and data transfer. Services tailored to your needs make daily work and collaboration easier than ever – but remain secure as usual.
- Who is Cuore for?
Service providers benefit from an ever-growing range of digital services, including from other solution providers. Specialized patient services enable secure interaction between health professionals and their patients.
- How does Cuore work with the electronic patient record (EPR)?
Using the “EPR gateway”, treatment-relevant documents can be saved automatically and validated multiple times in the patient’s EPR and are easily available to the patient.
The advantages of Cuore
A broad range of services
Focus on networking
« Swiss Post has been a competent and trustworthy partner for us for years. Thanks to their Virtual Visit service, we can now carry out routine assessments virtually, which means patients only need to come to us for actual treatment. »
Michele Marazza, Head of Service Analytics, Research & Communication, EOC
Here are the services behind Cuore Patient-oriented, digital and connected
Core Services The technical basis
Another example is the Identity and Access Management Service, where users are identified in a secure manner and then only have access to data for which they have access rights.
We can also mention the Healthcare Provider Data Management Service, where all healthcare service providers are recorded in a central directory that contains all the relevant information on the service providers.
More detailed information on all Core Services can be found on our Cuore microsite.
E-collaboration services Collaboration made easy
An example here is E-report transfer. Connected stakeholders can exchange treatment data with each other in a secure, system-compatible way. A copy can be sent to the patient via the official electronic patient record (EPR).
More detailed information on all E-collaboration services can be found on our Cuore microsite.
E-patient services For patient welfare
An example of such a service is Virtual Visit, a telemedicine service. To save travel time and to carry out a triage, the consultation can also be conducted virtually on a tablet, smartphone or computer. The patient is received in a virtual waiting room, and is able to get the consultation notes straight afterwards in encrypted form.
You will find more detailed information on all E-patient services on our Cuore microsite.
Integration Services Step by step to a health ecosystem
An example here is the EPR gateway. Documents that are exchanged between health professionals can automatically be made available in the patient’s EPR. The gateway validates the documents and makes sure they are EPR-compatible.
You will find more detailed information on all Integration Services on our Cuore microsite.
Find out more now! All Cuore Services at a glance
Strategic partnership with Siemens Healthineers
When it comes to the Cuore platform, Swiss Post works closely with the company Siemens Healthineers, and has already launched the platform for the electronic payment record (EPR) with them.
The Digital Health Services from Siemens Healthineers are market-proven, for example in Austria, Germany and other countries. The implementation for customers, the operations, managing customer relationships as well as delivering customer support are Swiss Post’s responsibility.
« Digital services in the healthcare sector are just as attractive for professionals and service providers as they are for patients. By using Cuore as a hub, service providers can focus more on their core activities and, in turn, on treatment. »
Nicole Burth, Member of Executive Management at Swiss Post and Head of Communication Services